Artificial intelligence (AI) is disrupting the casino field by optimizing operations and improving customer satisfaction. In 2023, a study by the International Gaming Institute emphasized that AI solutions could boost operational efficiency by up to 30%, enabling casinos to better manage resources and enhance service execution. One notable individual in this evolution is Bill Hornbuckle,…

Casino loyalty systems have changed substantially over the periods, evolving from simple punch passes to complex digital platforms that enhance player involvement. These initiatives are developed to reward repeated visitors with various advantages, including complimentary play, food, and private access to events. According to a 2023 analysis by the American Gaming Association, nearly 70% of…